This post contains references to products from one or more of our advertisers. For example, every time there is a Cub’s game in Wrigley Field in Chicago, two hours before the game the traffic is insane and two hours after the game everyone is alcohol poisoned. Platinum needs $1,250 in spend and Diamond a whopping $3,750 on UberX over six months! Learn about Complimentary Upgrades. Starting in early 2021, American Express® Gold Card members will receive up to $120 in annual Uber credits ($10 per month). Complimentary surprise upgrades are sometimes given on select UberX rides. When the question is posed to support for feedback I often get an answer that is an insult to injury, “it is the luck of the draw.” If I do not choose a Quest, one is chosen for me, which turns out I will not fulfill consistently because of the types of rides I receive. I called support and expressed concern that the app was down (a better reason than to complain I am not getting rides.) Terms apply to the offers listed on this page. Not ideal, and therefore I avoid it. If the same happens on Tuesday and Thursday, I am far away from the 60 desired rides for the Quest. It would be fantastic to see a partnership similar to Lyft and Delta’s integration, where Lyft riders earn SkyMiles on every ride in addition to points, or Lyft’s partnership with Chase, which awards 10x points on Lyft rides and a year of complimentary Lyft Pink membership to Chase Sapphire Reserve cardholders. 1 point per eligible dollar spent on UberPool and UberEats 2. Earn 75,000 Membership Rewards® Points after you spend $5,000 on purchases on your new Card in your first 6 months of Card Membership. Diamond members will also have 3 Free Uber Eats Deliveries replaced with Double Points on Uber Eats. Earn 10x points on eligible purchases on your new Card at U.S. Gas Stations and U.S. Supermarkets, on up to $15,000 in combined purchases, during your first 6 months of Card Membership. Uber wants great service given to riders so it can maintain repeat customers. © 2021 THE POINTS GUY, LLC. Once you join Uber Rewards, you’ll start earning points on rides and UberEats orders, Uber’s food delivery service, immediately. It has resulted in a sense that the accomplishment isn’t mine but the design of someone else who forced it. The program, called Uber Pro, gives perks for different status levels based on ratings and number of trips: partner, gold, platinum, and diamond. you entered a code and swiped the gas card and you got a discount on gas. Receive complimentary benefits through American Express Travel with an average total value of $550 with Fine Hotels & Resorts® program at over 1,100 properties. Save my name, email, and website in this browser for the next time I comment. I strongly believe that this is not the work of celestial objects, positive vibes, and frequencies of white light. Luck? It is something I have realized and came to terms with. Diamond members have dedicated phone support from Uber’s “most-experienced customer support agents.” Most exciting is that Diamonds receive complimentary surprise upgrades from UberX cars to premium products like UberBlack or UberSelect — although Uber doesn’t specify when or how you’ll be upgraded. I just worked hard and landed in it. Platinum members also get priority pick-up at most airports, where you’ll jump to the front of the digital queue. Platinum and Diamond drivers will skip the line entirely to get priority pick ups. Platinum: The biggest benefit Platinum members enjoy is the ability to boost your points earning on UberX rides one particular route by 5x. A RED VENTURES COMPANY. So, you may have status the minute you sign up for Uber Rewards. That’s up to $50 in statement credits semi-annually. Even the Diamond “surprise upgrades” already happen — I’ve been matched with UberBlack cars when requesting an UberX, since Uber gives these drivers the option to accept up UberX trips. The unfair part of the ratings is a blindfolded one way street against the driver. In addition to Platinum benefits, Diamond members can get three Uber Eats deliveries with no fee every six months. I asked this question in r/uberdrivers and it wasnt met with mush hospitality, but I guess I can understand. Learn More. If I did not, I would not work for Uber any longer. A person who gives a bad review becomes the focal rating while the restauranteur scrabbles to make it right by commenting below (usually in an apologetic manner.). To get more information, tap the menu icon in the Driver app, … Related: The best credit cards for Uber and Lyft. ... And Costco/Sams is usually cheaper than what Uber discount will get me when we aren't filling at Smith's (and Smith's gives … Since they cannot take the pulse of each driver and know our personality, moral composition, and disposition, the rating system is a neutral way to keep everyone in check. If you’re not yet an Uber rider, you can download the app here. Earning elite status with Uber is relatively straightforward compared to airlines and hotel loyalty schemes. Drivers who have achieved Gold, Platinum, or Diamond status through the Uber Pro program in the US and have completed 3,000 or more lifetime trips are eligible to receive full tuition coverage for online courses at Arizona State University (ASU). Earn 5X Membership Rewards® Points for flights booked directly with airlines or with American Express Travel. The information for the Amex Green Card, U.S. Bank Cash + Visa Signature Card, Wells Fargo Propel American Express Card, Uber Credit Card and Apple Card has been collected independently by The Points Guy. She drives nearly full-time for Uber and Lyft in Chicago area. That means more rides, but it also means that I have no choice. But now Uber says they are continuing the commitment that began with 180 Days of Change with a new benefits package they call Uber Pro. Members also earn six points per dollar spent on the first five Uber Black and SUV trips they take. Like the Platinum card, the Amex Gold offers cardholders a complimentary Uber Eats Pass Membership for up to 12 months. Sometimes that 5-star rating replaces a tip. Submit your e-mail below and we'll send you a promo code for an additional 15% OFF! Choose a reward when you earn enough reward points. View our latest valuations here. Like priority support and priority queue at airports, some of the perks seem a bit gimmicky and don’t feel like they’ll change the overall rider experience too much. Read all the requirements for that status and create a strategy that meets the requirements. Once you join Uber Rewards, you’ll start earning points on rides and UberEats orders, Uber’s food delivery service, immediately. The benefits may be able to save you time, money and aggravation. Learn more about Uber Pro and how drivers with Uber can get the most out of their driving experience. Available U.S. Markets: New York, Chicago, Boston, Washington D.C., Baltimore, Atlanta, Minneapolis, St. Paul, Dallas, Fort Worth, Los Angeles, San Francisco, Miami. On the other hand, the rider has plenty of time rating their driver. Points earning breaks down like this: 1. Get help with your Uber account, a recent trip, or browse through frequently asked questions. It’s free to join, but riders won’t be automatically enrolled, so make sure you opt-in via the app. All Rights Reserved. Uber also guarantees faster airport pickups for Platinum and Diamond drivers, which will also increase the profitability and earnings per hour of those designated drivers. The Points Guy will not sell your email. I disagree with the notion that ratings are pointless. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Points earning breaks down like this: Points are not earned on tips, cancellation fees or taxi, bike, and scooter rides. There are pools rides when I need to complete the Quest out of nowhere, no long rides for days, and everything falling into place. Depending on how you redeem them, points can be worth up to 1.5 cents apiece. I do not do well with drunk people. Here are the points needed to earn each elite tier (which appear to be inspired by other, more prominent loyalty schemes): For example, if you joined the program on Dec. 1, 2020, the six-month earning period would last until June 1, 2021. Who wouldn’t want a consistent income of over a thousand a week, not waiting long at all at the airport queue, discounts on gas, and the opportunity for my kid to take online courses with Arizona State University (not the most reputable school, but free is free). Avoidance is strategic to create a routine that decreases the chances of an encounter that warrants a cancellation. On the flip side, we cannot have low ratings and lose the ability to drive if we drop too low. We are asked to choose a Quest on Sunday night for the week (Monday 4 am to Thursday 4qm.). For example, if I work on Monday and get four long rides and three short ones, I only have seven rides that have taken six hours to complete. The next level up is called Gold, then from Gold we go to Platinum and then the highest level is called Diamond. Still the earnings could be better, but I still love doing it. Maria Feldman is a contributor for Uber Driver Things. *Bonus value is an estimated value calculated by TPG and not the card issuer. You can download UberEats here. Uber’s created a win-win scenario by allowing travelers to earn and redeem points across the entire Uber ecosystem; it makes it easier for riders to use points and creates an incentive to spend money solely with the company. Obviously it is all good, but why am I not feeling right? Now, if a Gold member cancels a ride after the fee-free cancellation period but rebooks a new Uber within 15 minutes, you’ll automatically have the cancellation fee refunded (normally ~$5). Enjoy complimentary access to the Global Lounge Collection, the only credit card airport lounge access program that includes proprietary lounge locations around the world. Yet knowing all this, and being suspicious of some of Uber’s practices, has created distrust. WELCOME OFFER: 75,000 Points Terms Apply. If you find yourself using Uber a lot, you should be familiar with its rewards program, one that frequent travelers have requested for years. The Platinum Card® from American Express gives up to $200 in annual Uber credits, which is added directly to your Uber Cash balance and automatic Uber VIP status that matches you with highly-rated drivers and luxurious cars. Additionally, I do not drive between 2-3:30 pm when schools let the kids out, so I avoid driving minors and having to argue with parents on the phone. I travel a lot with my job and my company gives me Uber Black in whatever city that I am in so I became a diamond member right when I signed up for the rewards program. The extra information on the rides. Diamond Benefit: Double Points on Eats Once you unlock the Diamond level, you'll earn 1 extra reward point for every eligible dollar you spend on Uber Eats orders. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. I know there is something wrong but it is seemingly going great, then I get a gut feeling of uneasiness and want to discount it. These elite points are the same points you earn that you can redeem for Uber credit and are accrued at the same rate. As you earn points and progress across our member levels, you'll gain access to benefits like flexible cancellations, price protection on a route, and UberX Diamond, among others. Uber Pro is a classification system where you are, there’s four levels to it: Partner, Gold, Platinum, Diamond. Drivers in the partner category need to maintain a 4.85 rating and a cancellation rate of just 4 percent. Pay no emotional attention to Quests and praise, it is all nonsense. Diamond: Uber’s top-level Diamond members get four more valuable extras by sitting on the loyalty program’s throne. I’m trying to get to diamond but it’s tough .. also the stars and taking to the banks had me laughing so hard.. =). These upgrades are only available to Diamond members. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. CARD HIGHLIGHTS: Delta Sky Club and Centurion lounge access, up to $200 annual airline fee credit and up to $200 in Uber credits annually. Like yourself I found myself loving the job, wishing I made more, but I find people amazing, and Interesting. Since Uber has molded me the way they want me to be and I have done so willingly, why is it that they have not created a sub-category where riders can request the drivers they want for a fee that we completely keep? Uber Lyft Rating Tips Appreciated Rideshare Driver Signs, Vantrue N2 Pro Dual Dash Cam - 1920x1080P Front and Rear, Anker 24W Dual USB Car Charger, PowerDrive 2 for Various Smart Phones, https://www.uber.com/us/en/drive/uber-pro/, rider has plenty of time rating their driver, Uber CEO is Undeterred Despite $5 Billion Loss in 3 Months, Best Apps for Rideshare Drivers to Help You Maximize Your Success in 2020. I thanked her and within seconds the pings came to a normal ride schedule. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Starting January 1, 2021, earn 5X points on up to $500,000 on these purchases per calendar year. That means that you’ll earn a total of 10 points per dollar spent on UberX rides on your “favorite route.” You’ll be able to change this route once a month, and the boost works in both directions. Diamond is the highest tier of the program with the highest point requirements. But how much are the points worth? Carefully engineer a routine of avoidance tailored first, to your personal liking and then to Diamond status. Uber Cash and Uber VIP status is available to Basic Card Member and Additional Centurion Cards only. Driving for Uber for over a year now has taught me ways to get 5-star ratings every time. Uber Diamond is part of Uber Rewards and requires the user to ride enough to obtain Uber Diamond status. When you snag a premium top listing with us, your law office becomes the premiere legal go-to representative for rideshare drivers in your area. The card details on this page have not been reviewed or provided by the card issuer. Uber Diamond. I wonder if the bank can accept star deposits. Even in the face of utter and complete disrespect, we disarm and neutralize situations instead of standing up to a wrong. u/miamiboy92. Want to be notified when new gig opportunities come along? However, this doesn’t mean your car will be curbside in two minutes — you’ll still be subject to wherever the closest driver may be, which could be in an off-site parking lot. Some areas in all cities have riders of volatile propensity and by that I mean, concentration of bars, party famed streets, drug areas. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Get up to $100 in statement credits annually for purchases at Saks Fifth Avenue on your Platinum Card®. However, there are some weeks that everything seems to work like a charm. Compare Yelp ratings for restaurants by patrons. This article touched on so many of the most important aspects of being a driver, it amazes me so many dont see it this way. It also means that I avoid areas with schools if I sign on at 4 pm. Each elite tier comes with its own unique set of perks: Blue: Access to earning reward points that you can redeem for Uber rides and UberEats orders. Uber will deny it, but I’ve seen plenty of evidence that their algorithm does take ratings into account when it comes to prioritizing drivers. 3 points per eligible dollar spent on UberBlack and Black SUV But how much are the points worth? Featured photo by Olly Curtis/Future via Getty Images. Editor’s note: This is a recurring post, regularly updated with new information. This is another excellent incentive. By pairing Uber Rewards with the Chase Sapphire Reserve, you could be earning a 7.5% back on Uber Pool rides (1.5% with Uber Rewards plus 6% through Chase), 9% on UberX or a 10.5% return on UberBlack. If you would like to be a Diamond driver reverse-engineer your way there. The card now also comes with 12 months of complimentary access to Eats Pass, valued at $10 per month, when you enroll by Dec. 31, 2021. Here’s a look at some of the rewards you can expect: Additionally, the points redemption period has been extended from 28 days to 6 months. Uber Diamond or any other tier is suitable for any city that Uber serves. You actually get to talk to Americans, imagine that. Just recently, Uber also added Fair Credits for Uber Pro. The rides can be long, which often are, so it impedes the number of rides I can do per shift. 5. That’s an additional 9 points on top of the 1 point you earn for these purchases. Uber will automatically look at everyone’s ride history over the past six months and apply those eligible rides toward your elite status. There’s no cap on how many points you can collect, and you’ll even earn your own points on business rides charged to your employer’s account and when splitting rides with friends. Hubbard Street in downtown Chicago from LaSalle St. to State St. is full of drunks from Thursday evening (happy hour for them, not me) to Sunday night. To become a diamond Uber Pro driver, you must earn at least 1000 points in places like Detroit and Orlando to 3500 points in places like New York City. If you unlock Gold on Feb. 1, 2020, you’d have Gold status from that date until Dec. 1, 2021, since you keep your status for the remainder of the earning period and the six months after that. These cards net the best return on spend with Uber: Note, there’s also the Uber Visa Card, which earns 5% Uber Cash for Uber and Uber Eats purchases, but the card has been unavailable for new applicants since June 2020. Drivers who are Uber Pro Platinum will get to see trip duration and direction for any trip. Although the claim is that riders who have low ratings are expelled from the platform, I have encountered riders with incredibly low ratings still using Uber. 7 months ago. For road warriors and frequent Uber users, this is a big win. It includes the features that both Gold and Platinum have, plus a few more. All it takes is four to five rides per week to be canceled for the Uber Pro Diamond status to wither to Platinum or Gold. And there’s excellent news for riders who want a fast-track to status. Posted by. Of course, I have all the requirements in order. Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. Be safe and get to Uber Pro Diamond as quickly as you can. Because of that, we strive to be at our best behavior at all times. And it’s not just about the Uber Cash credits – the more points you earn, the more benefits you can reap. I love people, and driving, which is why I became an Uber Driver. While the program isn’t insanely rewarding, it definitely has a solid return, especially considering that before the launch of Uber Rewards, no one was being rewarded at all. Last time I checked 5-star hotels cost more, Zagat-rated restaurants have higher prices, 3-Michelin chefs charge astronomical prices for their food. Did I get lucky? Uber Rewards offers riders and food delivery customers rewards and elite status that comes with a wide variety of perks. Know that Quests and ride types are the work of math and algorithms along with historical data you have provided by simply working. We never share your data with 3rd parties. The Coronavirus UBER Driver Resource Guide. It’s only adding value to the current Uber experience — points can rack up at a decent rate, and benefits like the favorite route boost can save serious cash if maximized correctly. It is the work of programmers who regulate what I do after he/she has gathered data on me — Uber Maria. See, Food delivery promo codes to help you save money on your next meal, Blue Cash Preferred Card® from American Express, Wells Fargo Propel American Express® card, Uber gives these drivers the option to accept up UberX trips, Lyft and Delta’s integration, where Lyft riders earn SkyMiles, You can now earn up to 65,000 miles with latest Alaska card offer, How President-elect Biden plans to travel to his Washington, DC inauguration, Now up for bid: Parts from Delta Air Lines’ last Boeing 747, Blue Cash Preferred® Card from American Express, 1 point per eligible dollar spent on UberPool, Express Pool and, 2 points per eligible dollar spent on UberX, XL, WAV/Assist, Comfort, Connect, Pet and Select, 3 points per eligible dollar spent on UberBlack, Black SUV and Green, 10% off your next trip (up to $3) — 250 points, Free coffee from Starbucks ($3 value) — 250 points, Up to four free months of Apple Music — 500 points, Free UberX trip (up to $30) — 2,000 points, Free Uber Eats order (up to $25) — 2,500 points. Other benefits include free roadside assistance, free dent repair, CarAdvise discounts for maintenance, three ride promos, week-long and weekend quests. Uber Diamond. See Benefits Terms. With Uber Rewards, you'll be able to earn points towards benefits that will save you time and empower you to have more flexibility and control. Hopefully, Diamond users will see plenty of these upgrades. Diamond. I do not feel like I have accomplished anything. Knowing that a low cancellation rate is required for Diamond status has me regimented to accept almost all the rides given to me. This means that I do not drive later than 10 pm and having to cancel rides because people can barely stand up without help. Qualifying drivers remain eligible for this reward as long as they maintain Gold, Platinum, or Diamond status and for an additional 3-month grace period if their Uber Pro status falls to Blue. The power of rating a driver by the rider is immense. We want you to maximize your earning potential. For example, last week, I signed on and inched my way downtown Chicago. Earn 1 point per eligible dollar with UberPool, Express Pool, and Uber Eats; 2x with UberX, UberXL, WAV/Assist, Comfort, Connect, Pet and Select; and 3x on Uber Green, Uber Black and Uber Black SUV. Uber Diamond comes with Uber VIP benefits, but it isn’t limited to select cities. The goal was never to be a Diamond driver. Uber Drivers: Looking to Ensure Income During the Coronavirus Pandemic? The education program is open to drivers who have completed at least 3,000 rides and achieved platinum or diamond status on Uber Pro, a new rewards system that’s also being unveiled today.While similar to ASU’s program with Starbucks, the Uber partnership is broader, allowing drivers to pass tuition coverage to a family member — a spouse, domestic partner, child, sibling, parent, legal … Diamond support is located in the US and Canada. Acceptance is another factor for Uber Pro. Opt-in below to gain access to the latest rideshare news, opportunities, monthly giveaways and more! There are two main aspects to the program: First, the rewards you earn, and second, the different tiers of elite status you can attain and each perk that comes along with it. 5X Membership Rewards® Points on prepaid hotels booked on amextravel.com. Another issue is the ratings. Enrollment required. The Arizona State University (ASU) Connection Ratings force by design and for some reason favor the consumer, not the provider. Note that UberPool rides aren’t eligible for this benefit. 2 points per eligible dollar spent on UberX, XL, WAV/Assist, Comfort and Select 3. I highly doubt that any corporate entity and especially a data company left anything dependable on luck. Close. Sure there are some fringe benefits. So if you were charging a $50 UberX ride to a card like Chase Sapphire Reserve, which earns 3x points on all travel purchases, you’d be earning 100 Uber points through Uber Rewards (essentially worth $1.50 in Uber credit) and 150 Chase Ultimate Rewards points (worth $3 according to TPG’s valuations). This site does not include all credit card companies or all available credit card offers. You also maintain access to benefits earned at the Blue, Gold, and Platinum member levels. It does not make me feel good. This essentially equates to 1.5% back in Uber credit on UberPool rides and UberEats orders, 3% back on Uber’s flagship UberX product and 4.5% back when taking rides in high-end vehicles like UberBlack. The upside is the consistent income, at least in Chicago. You might even get complimentary upgrades from lower services to higher service tiers, such as Uber Black. Uber Pro divides drivers into four categories: partner, gold, platinum, and diamond. Now, every time I call Uber support I hear the praise in the rep’s voice, “And I want to thank you for being a top driver in your city and a Diamond Pro!”. Also Diamond premium support. Uber has announced that starting August 4th both Platinum & Diamond Rewards members will have price protection on a route benefit replaced with 10 rewards points for every dollar spent on UberX rides between two locations you set as your favorites. You have entered an incorrect email address! I would like to subscribe to The Points Guy newsletters and special email promotions. The Platinum Card® from American Express offers up to $200 of Uber credit as one of its card benefits, … This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Sign up below and you'll be amongst the first to know! Heck, they know what I like to make every day, week and month. Tuition coverage is provided after scholarships or other grants and is valid only for certain online classes. A tug of war with Uber does not pay, what pays is Diamond status which you can take to the bank. The Uber Driver App: How Does It Fare in 2019? While top-tier status may be achievable for frequent business travelers or those who’ve traded in their cars and now rely solely on ridesharing it’ll be quite difficult for even the semi-frequent rider. Platinum members also enjoy all the benefits of Gold members. Points are worth 1 cent apiece in Uber credit — once you’ve earned 500 points, you’ll get a $5 Uber Cash credit, … Uber Pro is a new rewards program that allows drivers to take advantage of more earnings opportunities and savings. This is a great perk, as TPG staff and readers have dealt with ongoing issues around cancellation fees. Other benefits include free roadside assistance, free dent repair, CarAdvise discounts for maintenance, three ride promos, week-long and weekend quests. Top tier Uber Pro Diamond will have “faster pickup at airports” and dent repair. Perspective is everything to me, and you run across many different views of this world, and the experiences of others often shared on the rides just made some trips unforgettable. See Benefits Terms. You’ll also receive priority support when contacting Uber, meaning faster response times and being connected with better-trained support agents. This site does not include all credit card companies or all available credit card offers. Hi fellas, the other day I was talking with some drivers at an airport waiting lot (they were acting like normal humans instead of weird estranged get away from Me ur stealing my business type cats) and one of them was explaining to me that after you’re diamond for 2 months you get personal quests and bonuses such as Complete X amount of trips weekly for X amount of dollars, regardless of city etc..get … According to Maria, earning a living as a driver and also collecting stories from her passengers is the best of both worlds. For more TPG news delivered each morning to your inbox, sign up for our daily newsletter. At 2,500 points you join Uber Platinum, which gets you the Gold benefits plus price protection on a route between two of your favorite places regardless of traffic or surge. Finally, Uber awards double points on all Uber Eats orders. If you can reach diamond status, you can enjoy direct access to Uber support and enjoy the services of top-rated drivers. By having this in place, it allows a bit of wiggle room for the unexpected cancellation without jeopardizing the rate greatly. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. I cannot help my stomach turning when a rider boasts, you get 5 stars. It really comes down to how many points you collect with Uber over six months. This benefit is not available in all locations, and excludes certain airports and venues/stadiums. Diamond benefits include premium support for both rides and Eats, matching you with more highly-rated drivers, 3 Uber Eats orders with a $0 delivery fee, as well as complimentary ride upgrades when available. Will see plenty of time rating their driver all credit card offers that appear on flip... Level is called Gold, then uber diamond benefits Gold we go to Platinum and then to Diamond,... Their food redeem for Uber driver app: how does it Fare in 2019 entity especially... 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