And Alexa depends on Internet connectivity to control most things. I then tried toggling the lamp on and off via voice, and it worked. Don't Miss Out On Latest Home Automation Product Updates. Powered by, Find us on Facebook (facebook.com/techlaurels), TechLaurels: Laurel Nevans' Computer Services Blog. Because I am a Techie and a Reviewer, I have a mish-mash of Smart Devices from different manufacturers. Thus, they do not place the same drag on your network as individual Smart Outlets. Did you find any problem with virtual devices? So, if you are having trouble with your Alexa device not responding, that is not a good thing at all. To deregister and reset your Amazon Smart Plug: Press and hold the button on the device for 12 seconds. You will see a slider at the bottom of this screen. Select the plus icon at the top-right of your screen. Performing a reset is pretty simple on Alexa. EVERY Smart Outlet has a manual switch on the outlet itself. Sometimes, manually cycling the light is the only thing you need to do to restore voice control. The many pipes help to ensure that data flows better and nothing clogs the pipes or gets lost in the process. Not all issues are due to user error though. If you've updated your Hue App and you are still having issues with that bulb, try deleting the bulb from within the Hue App, and then re-adding it. Of course, you need to keep your Hue App up to date. Sometimes, merely toggling a device on and off using the Alexa app is enough to restore voice control. Once connected, a confirmation message appears in the app. Sometimes, Alexa doesn't realize she actually did what you told her to, and fallaciously reports she's having issues. Hue Bulbs, and other Smart Devices using the Zigbee protocol, act as their own repeaters. If you see that all is fine, you need to disconnect it from the Wi-Fi connection and connect it once again. Try disabling and re-enabling the skill. ;). If your network is fine, the next thing to do is check the device's associated app. FREE Smart Home, Home Automation & IoT Tips. And I have to reissue the command to have Alexa perform the action I want. See if you can control the device using the Alexa app. If that does not fix the issue, try rebooting your modem/router. Then, re-run discovery. Alexa is particularly unreliable when it comes to my Harmony Hub and realizing if a command actually worked. I say "Alexa, turn on Wemo," and then I manually turn the switch on the lamp. Combined modem/routers are often not robust enough to handle the demands of a Smart Home, as well as all of the PCs, phones, and tablets fighting for bandwidth. I have to keep all of these apps to re-configure my devices, as needed, despite the fact I have control integrated through Alexa. When you reboot the router, it now has bits and bytes for your smart Device again, and connectivity is restored. There is a very brief explanation of the hard reset or factory reset of the Amazon Smart Plug on the official Amazon support website. Unplug and re-plug the Smart Plug. Your feedback is valued! This simple action may restore Alexa control to your Smart Device. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. It may also be a reason to. In theory it shouldn't make any difference for Alexa. WeMo's smart plug is simple to use, and works not just with Alexa, but HomeKit and Google Assistant, too, making it one of the best smart plugs around. This means they carry signals to each other, rather than relying solely on your router to deliver them. At least once a month, my Dad complains his Wemo is no longer turning the light on and off. But unfortunately, many of the no-name plugs are just garbage and are not worth the money. Be mindful that performing a reset will wipe any data or settings that you have modified and it should be the last troubleshooting step for you to give a try. You should press this button a few times. You will need to relink Alexa with your Hue Account. Is It Possible To Set Up Echo Dot Without App? Double check whether Kasa App can remotely control the device or not. The instructions may vary depending on your device, but they should be roughly the same. The best thing about Alexa is that she can integrate devices from a slew of different manufacturers into scenes and groups, for easy, single word control. All of these smart devices can be controlled remotely using a smartphone app or voice commands via Amazon Alexa, Google Assistant, or Microsoft Cortana integration. Again, if you cannot locate the on/off switch, you can yank the power adapter out or simply unplug and re-plug the device. This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. You just need to select the device to check if it is paired. This certified Amazon Smart Home Skill allows users to control their openHAB powered smart … Next, I opened the skills section of the Alexa app. I’ve disabled the switch in Alexa and re-enabled it a couple of times. Release the button once you see the red LED light. controlling from an outside wi-fi network.) They may be a better choice for wi-fi dead spots, so long as they are in proximity of another bulb that the signal reaches. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? Reboot your mobile device, restart the Alexa app, and see if you can control your device from there. Then I tapped on settings. If you are having connectivity issues with a no-name Smart Outlet, it may very well be because you get what you pay for. This simple action may restore Alexa control to your Smart Device. Select your device and then select Update Wi-Fi. If your wi-fi is down, Alexa will not be able to control anything. (We will also share tech-related contests and giveaways, as well as a few product reviews. The easiest way to do this is by saying "Alexa, discover my devices." If you open the Hue App and find it is not controlling your bulbs either, go to the Settings section (gear icon) and tap on Software Update. I tapped on the "Your Skills" link in the upper right corner to bring up a list of my skills. Ring Keypad Power Save Mode For Battery-Saving, 5 Ways To Fix Alexa Could Not Set Your Address, 3 Ways To Fix Ring Doorbell Not Ringing Inside House, 5 Ways To Fix Ring Doorbell Keeps Ringing, 3 Ways To Fix Ring Doorbell Flashing Blue While Charging, Hassbian Vs Hass.io (Differences Between Hassbian And Hass.io). A lot of customers ask how to connect the smart wifi plugs with Amazon Alexa. A user generally discovers the Echo or Dot has lost connectivity when they issue a command, and Alexa responds with "I'm having trouble connecting to the Internet right now." It may not pick those devices back up when other, more demanding devices cease their bandwidth hogging. Also, even if you are seeing that the device is paired, you can try re-pairing the device by disconnecting it once and pairing it again. In other words, the generic Smart Devices tend to be bandwidth hogs, which is a definite negative if your network is already strained. Give a voice prompt to Alexa by saying, “Alexa, discover my devices.” Power cycle your C by GE Plug by unplugging for 30 seconds, then plugging back in I entered "Hue" in the search box to avoid having to scroll through all of my activated skills, then tapped on "Hue." Amazon Smart Plug: To restart, unplug and plug back in the device. Open the Alexa app. It seems to be specific to my TV set, as I do not get the same unreliability with voice controlling my other entertainment components. And of course, rebooting your Router and the connected Hue Hub is always the next thing to try. It should read "Enabled." Ensure your Alexa app is up to date. Tap on the three lines in the upper left-hand corner. If you go through these steps, but still are having Alexa control issues, you will need to try disabling and re-enabling the associated skill. So the next step in troubleshooting was to open the Alexa app. They offer the perfect response time, speech recognition, and a smart solution for any and all the needs that you might have to make your living experience more convenient. In other words, Alexa is not always a reliable reporter. The Alexa app can’t control the devices either. Still, like the Echo, few Smart Outlets are error free. If your Smart Device is still not responding, open its associated app. Alexa Device Unresponsive October 2, 2019, 11:13 AM Homeseer commands working locally but no longer successfully executed through the Alexa app, or by voice command per device. Some devices will work with local wi-fi only; other devices turn into Dumb Devices whenever the Internet goes down. Select your Wi-Fi network and enter the network password (if needed). Go to the "Skills" section of the Alexa app. Reopen the Alexa app, go back to skills, bring up the Hue Skill, and tap on "Enable Skill." However, Star is a hanging lamp, with the on/off switch physically located behind a heavy piece of furniture. To get started, make sure your Tapo device is set up and online. If your device is not compatible, you will need to switch to a device that is compatible with Alexa. So long as it is not a regular occurrence, you probably do not need to replace or relocate the plug. It will automatically connect to your network thanks to the information it receives from your Echo, through the cloud. Additionally, the light ring will flash red rather than blue. I checked to see if my account was still linked. I am emulating a real device via API. They also seem to have more connectivity issues, especially when it comes to remote control, (i.e. If she doesn't, reboot her and follow the troubleshooting steps outlined above. They were squirrely for about 30 minutes after, but then they settled in and have been working so far. or "We're a Hue Household!" Let it sit for a few moments and try turning it on using the button or plugging back the power chord. Unfortunately, I needed to go a step further this time. She again told me "Your Hue Lights are not responding." If the app is also failing to connect to the device, you may need to. In other words, if your network is already struggling, and you don't like tinkering, you may want to stick to the more reliable brands. 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